Refund & Return Policy

At Daisy Layne, we truly care about the quality of every item we send your way. Before anything leaves our store, we carefully inspect each product to make sure it meets our standards — so you can shop with confidence! 😊

Change of Mind: As all items are thoroughly inspected before dispatch, we are unable to offer refunds or exchanges for change-of-mind purchases. We kindly ask that you take your time and choose the items that are just right for you. If you have any questions about a product before purchasing, please reach out — we'd love to help!

Faulty or Damaged Items. In the unlikely event that your item arrives damaged or faulty, please contact us within 7 days of receiving your order, and we'll do our best to make it right. You can reach us at:

 sandy@daisylayne.com.au 📱 0418 180 974

Please include your order number and a photo of the damage so we can assist you as quickly as possible.

Please note that this policy does not affect any rights you may have under the Australian Consumer Law.

Thank you so much for your understanding and for supporting our small business. It means the world to us! 🌼